Shipping policy

Shipping Policy

At Renude, we aim to deliver your skincare essentials quickly, safely, and reliably through trusted courier partners.

📍 Shipping Coverage

We ship nationwide across the Philippines via J&T Express and GoGo Xpress.
For international orders, kindly email us at renudeph@gmail.com to inquire about availability and shipping rates.

🕐 Processing Time

  • Orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

📦 Delivery Time (Estimated)

  • Metro Manila: 1–3 business days

  • Luzon/Visayas/Mindanao: 3–7 business days

  • Deliveries are handled by J&T Express or GoGo Xpress, depending on location and service availability.

✉️ Order Confirmation & Tracking

Once your order has been packed and handed to the courier, you will receive a confirmation email with tracking details. You can track your shipment through:

⚠️ Delivery Delays or Issues

While we work closely with reliable couriers, delays due to weather, holidays, or remote area access may occasionally occur. If your order hasn't arrived after the estimated period, please email us at renudeph@gmail.com with your order number.

Thank you for supporting Renude! We’re committed to bringing skin confidence to your doorstep.